Shipping policy
MADE TO ORDER
•Processing Time
All orders require 2–5 business days for processing and production before shipping.
•Shipping Time
Once your order ships, delivery typically takes:
- USA: 5–9 business days
- International: 7–15 business days (depending on location)
Shipping times may vary during holidays or peak seasons.
•Tracking Information
Tracking will be sent to your email as soon as your order ships.
Please allow 24–48 hours for tracking updates to appear.
•Shipping Costs
Shipping fees are calculated at checkout based on your location and order size.
•Address Accuracy
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
•Lost, Stolen, or Delayed Packages
Once your package is in the carrier’s hands, delivery timing is handled by the shipping provider.
If your package is marked as delivered but you haven’t received it, please:
- Check around your home/mail area
- Ask neighbors or your local carrier
- Contact the shipping provider directly
If you still need help, email us and we’ll do our best to assist.
•Returns Due to Delivery Issues
If an order is returned to us due to an incorrect address or failed delivery attempt, the customer is responsible for reshipping costs.
•Need Help?
If you have any questions about your order, reach out to us at:
[c4eljay.business@gmail.com]